How do I know I've been accepted for
a certain class?
You must receive a
confirmation notice from us before attending any workshop or class. It is
important that you provide accurate information when registering. You will
receive a conformation and registration packet in the mail. This will be mailed to you the next business day following your registration. This packet
will also contain a map with driving directions. If time is short, and
assuming that seats were available, you will receive a confirmation via
e-mail.
Can I bring a relative or friend?
Yes, providing you have notified the seminar
coordinator in advance by calling 1-800-486-5250 or e-mailing
seminarcoordinator@rutopia.com
What do we do about lunch?
Some classes are only 2 hours long and this isn't
an issue. We strongly recommend that you bring a sack lunch if you are
attending seminars that last 4 hours or more. Lunch breaks are usually no
longer than 20 to 30 minutes. While some locations do have local restaurants
and fast food places, many do not.
Washington Housing Education classes are held in
many different locations including public facilities such as libraries,
community centers, and fire stations. In all cases, room temperatures and
comfort levels vary per location. You may feel that is it is a little too
warm or a little too chilly, so please come prepared.
What is your cancellation policy?
Unfortunately, for some people, when something is
FREE, it has absolutely no value. As a result, there have been some
registrants who have abused the enrollment system by canceling and
rescheduling a number of times. Some registrants simply don't show up. This
causes unnecessary preparation for the instructors and leaves a vacant seat
that could've been occupied by someone else. As a result, Washington Housing
Education has instituted a policy that will not allow for the rescheduling
of a class if the student fails to notify us at least 1 day prior to the
class. If you can't make it, please give our seminar coordinator the
courtesy of a phone call or e-mail. Thank you.
What if a class is
rescheduled?
Occasionally there are circumstances that will
cause a seminar to be rescheduled. Illness, weather, power outages and other
unexpected emergencies can occur and cause a seminar to be canceled. When
this happens, Washington Housing Education uses the "contact
information" that you provided when you registered, to notify you of the
cancellation. The vast majority of time we are able to notify all of our
enrollees in a timely manner. However, if you have provided inaccurate
information when you registered, you could find yourself arriving at an
empty classroom. Please check your registration contact information for
accuracy. You can always log-in and change your user information.
